Kindred is an AI property manager who mimics the workflows and digital actions of real property managers. It doesn’t simply “go through the program”, but tries everything possible to get the job done. It has decision-making capabilities, understands the context of the tasks, and remembers all relevant information.

Prospects, tenants, and owners can talk to Kindred via text, email, and live phone calls. Your property management team can provide Kindred with instructions and monitor its activities via the dedicated Kindred dashboard.

You can learn more about Kindred here: How Kindred Works — KindredPM

Yes. It knows how to use all major property management software (PMS) like Appfolio and Rentvine, as well as additional tools such as LeadSimple, Aptly, and more.

While Kindred can work with any other software, a better question is whether it should work alongside them. Why would you need cookie-cutter automation tools when Kindred can “manually” do the work with a personal touch?

Yes.

You can onboard Kindred like how you’d onboard a new employee. Provide the necessary account access and documentation before telling it what to do.

Don’t worry, you won’t have to teach Kindred how to be a property manager like a 5-year-old - Kindred already knows how to do its job, it just needs to know the specific processes unique to your company.

Kindred can do anything that can be done behind a screen. That said, like a real human employee, Kindred only does what you allow/tell them to do.

Kindred literally knows your properties better than anyone, looks up information instantaneously, talks to your tenant/prospects/vendors 24/7, and does not make careless mistakes.

Kindred does 90% of what a Virtual Assistant (VA) does but at a tiny fraction of the cost.

No. Kindred does so much more than just answering templated questions.

Kindred empathizes with your tenants and prospects, comes up with solutions, and most importantly, performs the necessary action/communication to get the job done.

Yes. Kindred abides by all anti-discriminatory laws including the Fair Housing Act (FHA), the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA), and your state and local laws.

We have equipped Kindred with fool-proof flagging algorithms that escalate any compliance-related topics. This allows you to handle delicate conversations manually and prevents bad actors from exploiting your company.

It’s entirely up to you!

Some of our customers prefer to be upfront about Kindred being an AI to their tenants, while others prefer to omit Kindred’s identity before tenants/prospects explicitly ask for it.

Kindred will never lie about its AI identity and will always notify your team if a tenant/prospect is requesting to talk to a human.

Kindred does not make careless mistakes.

That said, like real people, in the face of imperfect human communication, Kindred may make incorrect assumptions despite using its best judgement. Kindred will attempt to clarify when it is unsure.

Kindred can discern contradictions in the database provided (policies, property information, etc.) and rectify with you during onboarding.

You may take a look at our pricing here: https://kindredpm.ai/pricing.