KindredPM Privacy Policy

Last Updated: August 15, 2025

Thank you for using KindredPM, Inc.’s services. This Privacy Policy explains how we collect, use, disclose, protect, and retain your data, including any Google user data accessed through our application. By using our services, you agree to the terms outlined in this Privacy Policy and our Terms of Use.

Consent for Communication

By choosing to contact a property through our services, you consent to receive calls or text messages at the number you provided, which may involve the use of automated means and prerecorded or artificial voices. These communications may come from Kindred PM, Inc. and/or the rental manager(s) you choose to contact regarding your inquiries. Message frequency varies. Consent to these communications is not a condition of renting any property or purchasing any goods or services. Message and data rates may apply. You may opt out at any time by replying "STOP" to any text message.

Google User Data Access

KindredPM, Inc.’s application integrates with Google Workspace APIs to provide calendar and email functionality. Specifically, we access the following Google user data:

  • Calendar Data: To manage and sync property-related appointments or schedules for property managers and prospective renters who have both explicitly requested a viewing.

  • Email Data: To facilitate communication between property managers and prospective renters who have both explicitly opted in.

We only access data necessary to provide the core functionality of our service and request the minimum scopes required for these purposes.

How We Use Google User Data

Google user data accessed through our application is used solely to:

  • Enable scheduling and calendar management for property inquiries.

  • Support communication between prospective renters and property managers.

We do not use Google user data for any purpose beyond delivering and improving the specific features of our application. Explicitly, we do not use Google Workspace APIs or the data obtained through them to develop, improve, or train generalized artificial intelligence (AI) or machine learning (ML) models.

Data Security

Ensuring the confidentiality, integrity and availability of our customers’ data is of paramount importance to us. All customer data, including Google user data, is hosted in a secure cloud environment and backed by a strict set of security policies and the robust suite of protection mechanisms provided by Google Cloud Platform. These protections include:

Access Control

We embrace the principle of least privilege in everything we do, especially as it applies to customer data. Access to personal and Google user data is restricted to authorized personnel only and is only granted for the duration of time during which such access is necessary to meet evolving business needs. This policy applies to all internal resources pertaining to the collection and storage of customer data, such as documentation and code repositories.

Encryption

All web-based interactions between customers and our services are protected using TLS encryption to prevent snooping and data corruption. Additionally, all customer data is encrypted at the storage layer (“at rest”), minimizing customer exposure in the event of a data breach.

Attack Surface Management

We only expose web services which are essential to providing the best possible customer experience. We frequently monitor all computing assets to ensure that we expose as few potential entry points for attackers as possible.

Vulnerability Management

All proprietary code is subject to strict code reviews to prevent the introduction of software vulnerabilities which may affect the security of customer data to our production environment. We regularly review our open source software bill of materials to ensure that known vulnerabilities are patched as soon as possible.

Threat Detection & Incident Response

Google Cloud’s state of the art security organization monitors our infrastructure around the clock, incorporating the latest threat intelligence and malware detection techniques.

Data Retention and Deletion

We retain Google user data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law:

  • Calendar Data: Retained for the duration of your active use of our service or until you delete your account, after which it is deleted within 30 days.

  • Email Data: Retained for the duration of your active use of our service or until you delete your account, after which it is deleted within 30 days.

  • Deletion Requests: You may request the deletion of your data at any time by contacting us at phillip@kindredpm.ai. Upon receiving a verified request, we will delete your data within 30 days, barring any legal obligations to retain it.

SMS Privacy Policy

Kindred PM, Inc. may disclose Personal Data and other information as follows:

  • Third Parties that Help Provide the Messaging Service: We may share your Personal Data with third parties that assist us in delivering our messaging services, including platform providers, phone companies, and vendors who support text message delivery. However, we will not share your opt-in to an SMS short code campaign with any third party for purposes unrelated to supporting you in connection with that campaign. All text messaging originator opt-in data and consent information will not be shared with any third parties.

  • Affiliates: We may disclose Personal Data to our affiliates or subsidiaries; however, their use and disclosure of your data will be subject to this Privacy Policy.

Additional Disclosures

  • Legal Requirements: We may disclose data if required to comply with applicable laws, regulations, or legal processes.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to a successor entity, subject to this Privacy Policy.

Your Rights

You have the right to:

  • Access, correct, or delete your data.

  • Opt out of communications by replying "STOP" to any text message or contacting us directly at phillip@kindredpm.ai.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:
Kindred PM, Inc.
jesse@kindredpm.ai